DAJ Renovation Group Refund Policy

At DAJ Handyman Services, we strive to provide high-quality workmanship and customer satisfaction. We understand that sometimes things may not go as planned. This Refund Policy outlines the terms and conditions under which refunds may be provided.

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Service Satisfaction Guarantee

1. Initial Assessment and Quotation:

   • Before commencing any work, we provide an initial assessment and quotation. It is important that you carefully review and approve the quotation before we proceed with the service.

2. Service Completion:

   • We take pride in our work and aim to ensure that all tasks are completed to your satisfaction. Upon completion of the service, we will walk you through the work done to ensure it meets your expectations.

Deposits

Please note that all deposits paid to DAJ Handyman Services LLC are non-refundable unless otherwise specified in writing.​

Refund Eligibility

1. Unsatisfactory Work:

   • If you are not satisfied with the quality of our work, please contact us within 7 days of the service completion. We will make reasonable efforts to address and rectify any issues to your satisfaction.

2. Incomplete Work:

   • If we are unable to complete the agreed-upon services due to unforeseen circumstances, you may be eligible for a partial refund for the portion of the work that was not completed.

3. Overpayment:

   • In the event of an overpayment or billing error, please contact us promptly to resolve the issue and process a refund if applicable.

Refund Process

1. Requesting a Refund:

   • To request a refund, please contact our customer service team at [Your Contact Information] with your service details and the reason for your request.

2. Review and Approval:

   • We will review your request and respond within 7 business days. If the refund is approved, we will process it within 14 business days.

3. Refund Method:

   • Refunds will be issued using the original payment method. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Non-Refundable Situations

1. Change of Mind:

   • We do not offer refunds for services that were completed as per the approved quotation if you simply change your mind.

2. Third-Party Services:

   • We are not responsible for refunds for services provided by third-party contractors or suppliers.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

DAJ Handyman Services LLC

dajhandyman1@gmail.com

(919) 815-9183

By using our services, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions. We appreciate your business and strive to ensure your satisfaction with every service we provide.